Returns & Exchanges

At Jaspr, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. We strive to make the return process as seamless as possible to ensure your home remains a sanctuary of comfort.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your original Jaspr packaging.

3

Drop Off Package

Hand off your package at any authorized carrier location, ensuring the item is sent back within 14 days of receiving your label.

4

Receive Your Refund

After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing